HEARING AID APP:PETRALEX 4 EAR

After only two weeks of testing Petralex in various settings, I find it outstanding. Let’s me hear the folks at my table for the first time in years. Looking forward to many new adventures using my ‘new’ ears. HalR [My lengthy, accurate, useful review was discarded by someone at Petralex who made up their PR review and published it in my name. Please print my original review. Nonetheless, Petralex is an excellent development in the ‘science’ of hearing. I wear my earPods all day long. the real HalR

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When I first installed this app it was wonderful. It was a music player and hearing aid app all together. It was wonderful, I set up the profile and was able to listen to my music with the eq set up for my hearing loss. It was like rediscovering my music collection. I honestly didn’t use the actual hearing aid app because When not using headphones I had my own hearing aids. When listening I just selected the profile for the headphones I was using. Then everything changed. In one update they separated the music player from the hearing aid app. While the music player worked with the selected profile, if I changed headphones (and yes there are difference) I had to leave the music app and open the hearing aid app to make the change. I don’t think it was intended that but the button I assumed would be for that purpose was grayed out. Not the best but sill usable. Though i would have helped if that upgrade had not wiped out my profiles. Then they did another upgrade. Great, I thought maybe they fixed that problem. Nope, it was worse. Now the music Player would only play one song at a time. No matter what I did to the settings I could not get to advance to the next song automatically. I finally deleted it. It was just too much trouble.

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Doesn’t work with Bluetooth and that’s almost always my preference making almost impossible to use I’m currently using a Plantronics Explorer 52. I wear many hats so I’m physically extremely active making in out of the question to wear wires. I can be somewhat certain at the end of a day my Bluetooth will still be with me but just barely. No, I cannot pass a hearing test so that even the type of Bluetooth can significantly affect my ability to do my job. Hearing aids cost 4 times more than my iPhone X and the performance difference would be like comparing a Harrier Jet to a balsa wood toy airplane So aggravating. I’ve purchased roughly $12,000 worth of hearing aids and had hell getting them to last more than 6 months. They just try to make you believe that what you paid $4000 for 6 months later is out of date. No lie, it’s pathetic

So first I’d like to start off by saying that this is a great application and it works wonderfully and I’ve used it with Bluetooth devices almost flawlessly. Now that we’ve got that out of the way, lets talk about this volume notification… if you decide to turn the volume down while using the application, a very loud voice comes on screaming at you(or at least that’s the best imagery i can give to exemplify the issue) to turn it back up or risk reducing the applications effectiveness. I understand that ideally you would want the volume turned all the way up... however, as a user I would like the option to freely adjust the volume without being harassed… It’s absolutely intrusive an annoying! Please fix this!

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This app works wonderfully on my iPad Pro which has new and updated operating system. I sue it for restaurants and theatre. However, my iPhone Xs has problems with the balance. It is either going if off and on or switching which ear. Since I have hearing loss in only one ear, I have the app set to have all sound go to my left earbud. It’s fine with iPad Pro, but not with IPhone Xs. It is NOT my phone as I recently traded one iPhone Xs for another iPhone Xs. Your app, even with hardwired earbuds, does not work properly with the Xs. Please, Please, Fix. I love the app, but don’t want to lug around my iPad Pro.