Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
Have you ever wanted your own Harrods personal shopper in your pocket? Discover the Harrods app. Shop the world's best luxury and designer brands and enjoy personalised recommendations all in one place. Plus, find the new home of our loyalty programme, Harrods Rewards. Earn and redeem points as you shop and access the latest member offers, including 10% weekends, plus a host of benefits that grow as you move up the tiers. Planning a visit to our store? Get the latest news on new brand launches, and in-store pop-ups, book restaurants and services and use the mobile store guide to navigate your way around with the interactive floor maps. The world's most-loved designer brands * Shop across fashion, beauty, food, home and lifestyle * Shop 24/7 * Curated Brand edits * Harrods Exclusives Unlock Harrods Rewards * Earn and redeem points * Access member-only benefits Personalised shopping * Product recommendations * Offers exclusive to you See what's in-store * Book restaurants and services * News & events * Interactive store navigation