Harris + Hoole

What do I think of Harris&Hoole? I shop in the Burgess Hill branch of Tesco frequently, never failing to stop for a coffee. All your staff in this particular branch are exceptional:- friendly, cheerful, never fail to ask how you are, remember you by name, It’s certainly one of my favourite places,it would be good to mention the coffee, changes are made each one tasting different to another, we have become a Coffee snob society, so it’s always good to try something different. Congratulations Hoole&Harris Burgess Hill, you are doing a great job.

Excellent coffee, helpful and pleasant staff. This app makes it easy to track usage and free drinks. Had a problem with a free drink coming off my app but till refused to accept it. However good response from the support team quickly resolved the issue. My preference is to continue to pay direct and not through the app.

Absolutely love the coffee at Harris and Hoole. Staff are always on top form and great with the kids. The app is great too! Wish I had got it sooner. Simple to use and earn stamps to get your free 7th coffee. You can store them up to. The free spins with every purchase is also good and helps get you extra stamps or coffee. Great reward system. We use Burgess Hill H+H and they are great.

Perfect coffees! Seasonal drinks are a good turn too. Only thing unclear is wether to use apple pay/wallet or the app and if they collect the same stamps. Never tried the pastries, i take a star off because because food seems more industrial than homemade at each coffee shop (like many chain coffee shops) - can’t tell though because I have never tried.

ask user to change the rating

This app is updated on a weekly basis. It’s so annoying, because every time it updates it logs you out “for security reasons” (despite the fact no other mainstream app does so). Even if you use a password manager to copy and paste your passwords (eg no human error) it still has problems logging in so you end up continually resetting your password after updates. Everything is just a pain in the bum with this, and for the sake of a loyalty card it’s just not worth it.