HarborOne Mobile Banking

The HarborOne app has everything I need to do my daily banking. Deposit, withdraw and check all transactions from my accounts anytime I want. The difference is the app notifies me of certain transactions and gives me a daily balance on my account by via text message each morning usually as I’m online to get my coffee (6:30am). If you haven’t tried the Pay it Now to send money to a friend I Love this f attire, just get your buddies phone number and your done

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I think this might be my first review ever in the App Store but I cannot hey pass how terrible this app is. It is the most unreliable app I have ever used and frequently doesn’t load on my phone. I’ve deleted and downloaded it many times because of these issues but with each update, no bugs seem to be fixed. It almost makes me want to switch banks as my local bank was bought out by HarborOne anyway.

The latest update replaces a bug using fingerprint ID with a bug where it prompts for a phone call or text for about 80% of all logins. Also the times in the user activity log are way off now (more than a time zone) and/or entries are missing.

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I just downloaded this app and it’s not even optimized for the iPhones since the X (which was released years ago). It’s also hard to navigate and doesn’t allow for payments on e app. This is basic functionality all other banking apps have. Please update and/or redesign!

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2 stars until the app allows you to pay the loan from a non Harbor One account. It’s 2019 and this ought to ave been done by now.