Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
2.5
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
Manage your Hanover account from the palm of your hand. With Hanover Mobile, you can view important policy information, pay your bill, report a claim, and much more. Just sign in with your My Hanover Policy account, or create a new account directly within the app. With Hanover Mobile, you'll have access to: Policy information – view policy number, effective dates, and more Billing – view billing statements, easily pay your bill within the app and sign up for paperless billing Report a claim —File personal lines and commercial lines claims and view status of open claims Contact information • Get in touch with your insurance agent by phone or email • Call our customer service representatives Easily manage your account • Log in with fingerprint or face id • Update your profile and contact info …and much more. We would love to hear from you. If you have feedback, questions, or suggestions for the app, please email us at MobileSupport@hanover.com. If you need help with a policy or a claim, please contact your independent agent or call 800-853-7536. All use of the Hanover Mobile app is subject to the Hanover End User License Agreement https://www.hanover.com/mobile/eula.html.
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