H Mart Asian Grocery Market

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I download this because I need to check my point balance without visiting the customer service in store. And in my shopping activities, cashier was rarely asking about the member card. Even worst, when we forgot to scan, this app won’t help anything such as scan the receipt barcode by ourselves. No old and new points described on the receipts as well. One day on November 2017, I met a female cashier with broken English and seemed reluctantly working. As usual, she did not ask my card and I forgot. So I went to customer service and met an Asian lady. She cut my receipt barcode and repeatedly told me that she will enter the points later the same day. She added that is common problem, she is doing it everyday. But she was manipulating customers including me. Why I notice it? Because I am a person who does not trust one easily, so I snapped the last point in store. And I came back a week later, the points were just the same as my last visit. As I expcted, no points were added.

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As mentioned in the other comment, the “local sales” functionality crashes the application every single time. It can be reproduced deteministically. I’m an applicaiton developer myself and I’m pretty sure they missed a very important part called QA (Quality Assurance). The only function I’m still using is the barcode (when I forget to bring the barcode tag with me). The barcode can’t even save to Apple Wallet! I have used iOS application from Target, Wegmans; even Stop & Shop made better application than H-Mart. Disappointing.

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I think the idea of this revamped app is great but the execution is still off. It took me the whole day to try and register my smart card, it kept saying that I timed out or it couldn’t be reached. I try and open the “local sales” but it just crashes the app every time. I have to go to the actual website to see the weekly flyer. I hope that this gets resolved soon. The old app might not have been as complex but at least I could see the flyer and use the coupons

Was able to scan in my smart savings card just fine. Shows my available points w/out an issue. Searching for & adding my local store worked fine too. But when trying to view the Local Sales of my store, app crashes. If they can fix that then I’ll bump another star up.

Good but there are many places where the links aren’t working correctly and seem to be going to like a 404. The app seems limited because of this.