Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
Guru captures and organizes your team’s knowledge for just-in-time access from Salesforce, Slack, and other web applications and on the go. With Guru, the knowledge you need to do your job is always at your fingertips. Guru’s iOS app empowers customer-facing teams to get the context they need to respond to sales inquiries, support questions, and other client communication. Use Guru to find and share collateral, support content, and troubleshooting guides to improve CSAT and resolve issues faster. Guru’s iOS app ensures the information you need is accessible wherever you have your phone.
![Ultimate Guide to App Store Review Analysis in 2025 [5 Tools Inside]](https://cdn.appfollow.io/blog/static/appfollow_fcb1d183-a1e4-442e-ac52-5c3bbdfdb75b.jpg)
