Gumtree – Buy & Sell

Absolutely no issues at all with this App until the most recent update... I have a search alert set so receive a notification when new items are added to it. Normally I’d click on the notification & be able to view a list of all items, I could click on one of the items & then return to the list of all items... but now if I click on one of the items from the list there is no “back” button so I can’t go back to the list of all items... I’ve deleted the search alert & created a new one, that didn’t work so I logged out & in again, that didn’t work so finally deleted the App & downloaded it again... Nothing worked?! Don’t get my wrong, this isn’t the end of my world or anything but it’s annoying that the purpose of search alerts is to send a notification when new items are listed but it doesn’t work.

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As someone who hasn’t sold anything via a site/app like this before I found the support to be very unhelpful and rude. On the first occasion I contacted support daisy d on chat was great, I told her her I was contacted by fraudulent buyers and she help me get my item re listed as it kept getting removed automatically when I was trying to post. It then got removed again so I contacted chat and got connected to an agent called Noah v, he was not helpful at all. He reviewed my message which advised on how daisy help me and how I was just trying to get my ad up for the phone I was selling he then came back saying about how my ad violated terms or something I couldn’t even read the full message before he ended the chat with no time for me to save the chat so I could read it on my own time. I pressed back on the browser and got connected to him again somehow and he did it again before I could even ask a question on what I had done wrong. I simply cannot believe how unhelpful he was. Not good for the company it’s frustrated me and to add insult to injury I cannot contact chat at all now as it was seem he blocked my access. I’m astonished by the poor level of customer service I was shown by this Noah v guy. For the record Daisy D who spoke to first time around was great and helpful hire more people like her. Fact is the people should be given help when trying to use your site not treated this way when not sure what they have done wrong.

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I would not suggest in downloading or purchasing anything off this app because the majority of stuff are a scam and I’ll give you some examples... My parents were looking to sell a sofa on here and a scammer got in touch and said “I’ve just had heart surgery so I cannot come and pick it up myself but I’ll have someone to pick it up for me but you’ll have to pay them £300 to pick it up” when we raised this situation with my brother, who’s a police officer, he expressed how it is a scam and how if my parents had sent the money the guy wouldn’t have got back in touch... so when my parents wouldn’t send the money for the “delivery person” the guy was being so funny with us! Another example is I “bought” 2 Ariana Grande Birmingham tickets off a woman on this app she gave me her number and showed me what looked like legitimate confirmation of tickets so I continuously whatsapped her and she was all interested when I was paying her the £210 she stole but then after she was not bothered and as it’s come closer to the date I’m obviously panicking as I have no tickets and she didn’t seem bothered like she’d reply to them so late and wouldn’t give me a clear answer on what’s going on... so that just proves two example of how this app is a scammers app and how gumtree should have better safety procedures and regulations to protect people from being scammed... I wouldn’t recommend it at all!

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Gumtree is full of scammers. Usually it’s the buyer who gets scammed. I was in need of money and decided to display quite a few expensive items. One of them beats headphones. A person willing to buy contacted me and me without thinking packaged everything up and told the person I’m ready to sell. The person insisted they pay me via PayPal only. Again, me being in need of money I requested money via PayPal and shipped off the headphones to the given address with next day delivery and paid £24. I receive an email from “PayPal” saying the money has been deposited but won’t show up in PayPal until the buyer receives the item. Instantly I knew this was an unusual thing. I contacted PayPal and they told me this email a fraudulent email. They told me to contact action fraud immediately and try getting my parcel stopped. Luckily my parcel was stopped but this was a terrible experience. I was emotionally and financially struggling and was in need of money and stupid scammers tried this move. Save yourselves guys please, wether you are a buyer or seller, don’t do it on gumtree. Be aware of this idiots and truthfully delete gumtree. There are very rare legitimate buyers.

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Gumtree used to be a great site where you could quickly and efficiently sell and look at adds I don’t know what’s happened but this site/app is completely bogus now nothing but a pain in the beep beep I’m done with the app now been holding back for months waiting for them to fix it but nope don’t seem interested at all if you’re still ignoring the reviews and decide to download it here is what to expect Post an add and get it took down for not being in the correct category BUT it’s in the correct category unless a motorbike is not a motorbike Post adds for free and then gumtree randomly start trying to charge you to post an add not so bad though couple of quid NOPE £30 to post an add and it’s not even on the front page it is just to post a normal free add no thanks mate I feel sorry for the poor bugger who actually paid that Better make sure you type what you’re looking for perfectly or in my case with motorbikes a million different ways because even a space in between will show you different adds on different bikes meaning you do one search and 3 adds pop up of what you’re looking for but add a space in there and 10 different adds of what you’re looking for pop up STUPID Don’t even waste your time with customer service just please don’t it’s not worth your time nothing more to be said on that matter LOL Final words of my first ever bad review just use Facebook marketplace or if there’s another site out there use that