Groups

I deal with a lot of people in my job. I needed an app to sort my many contacts so I know who’s calling me before I pick up. I also didn’t need to scroll through hundreds of names to find who I needed to call. This app has worked so far & I can have a lot of categories to sort my contacts - by week and destination, bus Drivers, group Leaders, Hotels, restaurants, tour Guides, etc. There are 3 things that bug me. 1. Sometimes it will not let me edit a date or delete something like a date or phone # that I’ve entered incorrectly. 2. Another thing is I might have 2 or 3 dates listed chronologically on a contact & I enter a new date & I go back into the contact & find the date has been moved to between the other dates or to the top date location throwing the chronological order off. If I re-edit it sometimes it works & sometimes it doesn’t. 3. The last thing is after I enter a new contact this box pops up: Do you want more information on this contact yes or no. My answer is always no. This is annoying & a waste of my time. I want to be able to turn that option off!

I was excited to see this app as I needed an app to help me manage the different groups of contacts I have. I’m running into a couple of issues. 1. The function to consolidate duplicates is great, the bug here is I can only successfully merge one set of duplicates, when I repeat the process to merge the next set of duplicates I get kicked out of the app, the app shuts down. So to merge the next set of duplicates I would have to go into the app and start the process from the beginning. Each time it allows me to merge one set of duplicates then the app shuts down. 2. The functionality that lists out all the contacts that have potential duplicates is great. However, the “merge” button is not enabled even after I have put a check mark next to each suggested contact that has duplicates, the result is I cannot do the group merge, even though intuitively I think this is the purpose of the list and the merge button. Can you please address these issues? Thanks

This App has been a time saver for me concerning email and text message addresses to my groups. If you are sending out group emails and text messages in a small group environment in church, community, military organizations, clubs, etc., I recommend using this App. You can add addresses or phone numbers one time and choose each message or text who you want to include or who you want to leave out. You can also add and delete people as you desire. I highly recommend this App, and that’s without knowing what else it can do... Looking forward to the rest of you telling me what else I may be missing in this App. I also recommend you investing in the different upgrades that you need or if for no other reason, to support this company for this awesome App. Thanks. Be blessed and be safe. 20April2020

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I have been a long time user of Groups. The app started out really great, so I purchased the ad-free version along with enhancements. It was working exceptionally well for the longest time, but then I started noticing different little “quirks” when sending group texts. If some of the recipients had iPhones they would get the text, but those with androids never got them. Recently there have been iPhone users who are no longer receiving my messages. The highest number in any group is 30 persons. But the most disappointing thing is that in spite of several attempts to get any kind of support feedback to resolve this, I have yet to hear from the developer(s). An app will always be dependent upon the amount of support its developer(s) can give, no matter how forward thinking or innovative it is. I will gladly change the rating if only I can receive the support but as of now I am sad to say this has gone from 5 stars to 2 stars. Hopefully the down slide can be reversed before I have to find another, more dependable solution.

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When I first went into the app it seemed to be exactly what I was looking for. I wanted to delete a lot of old contacts without having to do each one separately. I made a group of those contacts but when I deleted those all of my contacts were wiped out. I could not find anything in the app that restore the contacts. I tried to restore them through my Apple account and the app apparently wiped that out as well. I sent a message to the developer but that was never answered. Fortunately I had an old iPad that still had the contact list. After over an hour the Apple support person was able to help me restore my contacts from the old iPad. Without that device I would have had to find a way to contact everyone in my contact list in order to rebuild the list. I can’t believe an app that allows you to delete information does not have something to allow you to restore information if you make a mistake. If you use this app - and I recommend ditching it - save your contact list to a separate device.