Greylock FCU Mobile

While this app is pretty convenient when it works, the issue is, it never seems to work. It’s frequently not recognizing or verifying your log in info. Locking you out from seeing your account(s). Then you need to call and deal with all that. Who has time?? And don’t get me started on their website UX.

This app is great. I’ve never had an issue with the fingerprint login. My accounts are easy to manage and I haven’t had any issues.

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Finger print access is a joke. Constant lockouts even with a password which require a call to IT support to unlock the account access again. Even though I use the same device to log in, I am constantly getting inconvenienced by having the app not recognize my device and requiring a pin to log in, which is sent via text. While security prevents access of my account from others, it also does the same with account holders trying to access their own accounts. This is the worst banking app I’ve ever seen.

Hi, your app appears to be frozen today. Upon launch, blank screen. I wanted to make a check deposit via the app. Please can you advise when it might be up and running, thanks and have a great day.

The cheque deposit interface keeps getting better. Only problem is that the interface for photographing and making deposits is completely upside down! Fox that and get more stars!