GreenPal Pro For Vendors

I have worked wit GreenPal for a year now and can’t say enough positive things. The bad reviews left about this company are from people that didn’t take the time to understand what they were getting involved with. First off the company is a lead provider that allows you to bid jobs for your service rate. You are in control and run it like it’s your business. GreenPal is considered a platform because they are only in the business to provide you the lead and handle the payment process which is controlled by a third party. There is no reason for support because everything is user friendly and it is your business. This app is not fully functional yet as it was released early for testing purposes and future development. There is a website that is fully functional and support is available through a private Facebook group. This company is still new to the scene and steady growing. Learn to use it before you bash it.

This app has so many problems and issues. I will write a full review in a few days. And the person from Lawn Patrol that wrote a review is an idiot. If someone is running a business, they would obviously want the app to be fully functional and working properly. This app has not worked properly causing a bad rating and lost Business for my company. It has so many glitches and things that have not been addressed thoroughly or at all. And there is no support pertaining to the glitches of the App itself.

response required

As a new user and someone who is also in marketing, i can already see huge holes for vendors of this platform. -There is NO custom bid rate or hourly bid rate on this platform! This is a MASSIVE HOLE. -there is only a bid rate scale provided based on what the app thinks the job is worth. Not what YOU would charge for your work (winning bid or not). -you can’t see your account without first being forced to bid on new jobs. -you can’t control your service area. It only provides an exact circular radius starting at 15 miles! I’m being forced to bid on jobs on a complete other side of the city. Custom control of your area is a highly needed feature. -there doesn’t seem to be a provision in place for customers who aren’t truthful about their job. Telling a vendor that your last cut was two weeks ago is a far cry from knee high grass. -there is no way to temporarily shut down notifications during non business hours or when you are out of town or working on other business. -Approved jobs and transactions take entirely to long to process. These are just a few of the items i can think of off the top of my head. This app is a good idea, but needs ALOT of work to truly be advantageous to vendors who want to make a profit.

I am constantly being threatened with being cancelled if my rating doesn’t go up and if I don’t mow on the day requested. If the customer doesn’t get my request to change days because of rain, I’m threatened with having my account closed. I like the app otherwise. Just need to trust your lawn guys to do the right thing.

response required

I’m a vendor and even though I limited my area to 15 miles all I get are customers like 39 miles away in areas not worth traveling to, a huge disappointment! Waste of time! Should be -5 stars, they control your route and billing. Screw this if I wanted to operate like this I’d go work for TruGreen! Another thing we are in eastern NC and they kept penalizing me for not servicing customers during a freaking hurricane stay the heck away from these folks!