Gray's Sporting Journal

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I have had this app for about 5 years. For the first two years it was wonderful. Great content and great presentation. Then problems started with the formatting not rendering correctly. That lasted about a year before it was temporarily fixed with an update, then promptly broken again. Now I get download issues where it either clocks away (30-40 minutes before I just shut it down), or it I open while not on WiFi then get on WiFi once the app is opened it will download about a third of the issue and lock up. At other times it won’t recognize your subscription and not display your purchased issues. Calling the publisher is useless because the subscription is through iTunes, calling iTunes is useless because they say it is managed by the publisher. This is clearly a dead app and should be removed from iTunes. Very disappointing for such a well respected publisher as Gray’s.

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Just got ripped off $24. Do not try to get digital edition. They were unable to refund my money, have to call back. It’s a shame, I’ve been reading Greys for years. App is flawed.

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Absolutely useless. Gray’s should be ashamed for even offering this for free. At best their digital subscription is deceptive. Impossible to read. If you have purchased a digital subscription I suggest you demand a refund. I suggest Apple drop this app.

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This app makes for a poor reading experience when you can access the magazine. It stopped updating a long time ago. I think this app is effectively dead.

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They have not updated issues since November. I called Morris Media support to ask why and they told me I had to call Apple since I bought subscription through App Store. Of course App Store has no clue why they are not updating their app. I think they are well aware they have basically abandoned this app and their subscribers and simply trying to deflect the phone calls. Interestingly you can’t even request support through the app because you have to have an account...not an iTunes account. Some account through Morris media.