Grabr - Global Shopping

Esse aplicativo tem me proporcionado muito boas experiências, as passagens para o Brasil partindo dos EUA sao muito caras e quem viaja todo mês como eu definitivamente precisa da ajuda do Grabr para conectar viajantes com compradores e lucrar com essa negociação ao menos o suficiente para o pagamento das passagens! Já viajo a 6 meses com o grabr pagando mensalmente de forma integral por minha lá passagens com essas transações! Super indico This application has provided me with very good experiences, tickets to Brazil from the USA are very expensive and anyone who travels every month like me definitely needs Grabr's help to connect travelers with buyers and profit from this negotiation at least enough for payment of the passages! I've been traveling for 6 months with grabr paying full monthly for my tickets there with these transactions! Super Indic

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I should start by saying that I love this app and it’s service. It’s awesome until you need customer support. I needed to change my payment information because I closed the account I had on the app and after trying to change that in the app (and failing) I contact the support team. After multiple messages in a few weeks, someone responds that they will look into it. Another month (and more msgs sent to them) and no response, I was about to get a lawyer to get my money back. A couple of days before I meet with the lawyer to see what my options were, I received a marketing email and decided to respond to it—by that point I didn’t want anything to do with the app anymore—and got a response right away. I was then told my money was sent to me to a different account (which I don’t remember giving them because they never respond to my emails) and granted, when I checked it I saw that I did get paid but I have multiple accounts, I wouldn’t know which one to track for the payment. I just think it would only take them a few seconds to tell me where they sent the money. I was almost 2 months trying to get this resolved and it could’ve been done in seconds if they only took the time to respond a message. Again, love the service and will probably use again, but hate their customer service and if I have to deal with that again I will definitely delete the app.

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Originally, Grabr paid out within a few days (in 2017), lately it changed its policy to up to 15 business days, i.e. takes actually three full weeks after you have delivered the items to get paid. If you add the time between buying and delivering the item you are easily looking at five weeks which would be far from perfect but still acceptable. However, on my second last trip it took several emails and I was only paid days after I should have been paid according to Grabr’s own policy. For my last trip, it’s been 24 business days since I delivered the items and I still haven’t been paid. Grabr owns me a few thousand dollars. Grabr has by now moved to ignoring my emails after initially sending very well drafted emails with very generic excuses. It seems that these excuses were drafted for a large number of users and may very well be purposely misleading. I am very concerned that Grabr is not paying a large number of travelers and that it may very well be unable to pay.

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Worst pay I ever saw in life! 14 business days after delivery and have not received the money I invested in the product and my reward. In other words, it's not worth it, you get 15, 20 dollars to take a 100 dollar thing and it takes forever to get the money back. And the support is saying that will send the payment after 10 business days of delivery, says that the bank may take time to put the transfer to you, my payment method is PayPal (instant payment) if they had made the transfer it would have taken maybe 1 minute. Pior pagamento que já vi na vida! 14 dias úteis depois da entrega e ainda não recebi o dinheiro que investi no produto e minha recompensa. Ou seja não vale a pena vc ganha 15, 20 dólares pra levar uma coisa de 100 dólares e demora uma eternidade pra receber o dinheiro de volta. E o suporte fica falando que vai enviar o pagamento depois de 10 dias úteis da entrega, fala que o banco pode demorar pra colocar a transferência pra você, minha forma de pagamento e PayPal ( pagamento instantâneo) se tivessem feito a transferência teria demorado talvez 1 minuto.

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I love the idea! Who doesn’t want to get payed some extra bucks while traveling? If it is part of your routine and you have space on your luggage, why not? You get to meet awesome people from everywhere in the world and is fun until the app stops working, customer service is a nightmare, and they take forever to pay you. In fact is being 40 days since my delivery and not a word about my money and the funny thing is they charge a lot the people buying aka shoppers and they charge it right away from the day the offer is accepted so they have my money way longer than 40 days, what are you guys doing? I’ve been trying to get some customer service but I think they just don’t care. Hey, if you are reading this, please, save your time and your money. Spend it while traveling because they are probably going to scam you.