Golf Magazine

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I’ve had trouble with Golf’s app for the past year. The past year the app has been terrible. I saw they updated and it’s going to be better🤣. Now it just doesn’t work. I like to have the magazine on my iPad when traveling so I’m not carrying around magazines in print form. I was hopeful but ended wasting time. I even called Golf Magazine in hopes I was doing something wrong. Now I won’t be reading Golf on this trip and I’m totally frustrated as they keep making excuses for the poor digital service.

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Can’t access the latest subscription. I purchased thru itunes. iTunes won’t help. They sent me to Golf Magazine. The app support people responded with the fantastic advice to “quite” the app and restart it. Really! Never thought of that. Never heard back from them. Their support probably moonlights as the fake IRS. A complete joke.

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My subscription goes through July 2019. In October, 2018 I received the icon for the November issue but am unable to access it. I am asked to purchase it. When I contacted customer service via email,(I cannot find a phone contact number) they replied that they were having technical issues that would be resolved at a future date and to keep checking. That date came and there was no change to my status. My next email reply was the same with a new future date. Again no change when we reached that date. I received the icon for the December issue and the whole scenario has repeated itself! Again I was told via email that the situation would be resolved by November 19. It is now Dec. 13, nothing has changed and my last two email inquires have gone unanswered. My sign in info is not recognized, I still cannot access the newest issues, (I can access October and older issues) and customer service does not respond.

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Just when I think the app can’t get any worse, Golf magazine exceeds my expectations... Who do they have working on their app development team? This is the biggest piece of crap to date. I was annoyed that the previous version gave us a cheap rendition of a scrolling PDF. I loved the app three versions ago when it was interactive... remember the good ole days when we could time lapse the swing sequences or even scratch off the answers to the rules quizzes??? Now, not only do I have a cheap pdf to scroll through, I can’t download past issues, and the newest issue doesn’t recognize my overpriced subscription I’m paying for... Please, for the love of Bobby Jones and all that is holy, get your act together or I’m taking an unplayable and leaving you for good! It’s hard for me to say, but the miserable app known as Golf Digest is better... and that’s a low bar to cross.

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I cannot sign in to my October issue. When I called Golf Magazine they had no way to help me since forgot password was not on t the sign in screen. They gave me an iTunes phone number and they said Golf Magazine should help me since they are not involved with passwords. I have no idea why my sign in failed and no one can help me. Golf Magazines and ITunes have a real communication problem. What a mess. Second time I have written. Nobody cares and no help! My only solution seems to be cancel Golf Magazine and continue with Golf Digest. I have never seen a worst app and people who can’t or won’t help. Disgusting. Third review. Still worst app I have ever seen and worst customer service. I don’t thank they even try to be of help or they simply don’t care about their customers.