GoFan: Buy Tickets to Events

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Tried to login from the app and it keeps saying go to google for latest version. The app is only updated to 3.6 but the website version is at a 3.27.1. How do you expect people to use the app and buy tickets if you won’t keep your software updated to the latest version. And it won’t even let you update. This is ridiculous. I just better be able to get in my sons game Saturday after my husband has already spent the money on the website to buy the tickets. Keep you stuff updated or don’t have an App for that!!!

I literally bought tickets for a game tonight on the app since I use digital ticketing with many sports teams in my city I was happy to see this as a High school Football option. The purchase was easy but then when I pulled up the tickets I thought redeem was to download like when Day Ticketmaster sends to claim your tickets . This is a very poor feature I would hope you improve to a scan only type technology. That being said I was worried to not be able to have tickets to the game and called the customer service line and got a voicemail prompting me to email them. I was immediately skeptical that I would not hear back with the game 2 hours away, but to my surprise I received a email within 5 minutes from Danielle who reestablished my tickets . Fantastic and quick customer service turn around . App needs a bit more but service was top notch in my book.

From reading reviews it appears many schools use this in different formats. Our school district allows fans to use this app/service to buy a season pass to all sporting events at the 3 high schools. Pay one lump sum, avoid lines to buy tickets and maybe come out ahead $$ when all is done. So far it worked fine. Buying wasn’t very difficult. I bought on a pc, got the app, used same email and login and tickets synced fine. But every time I go to an event and try to quickly pull up my mobile pass the App requires a new login with email and password. Super inconvenient when there’s a line of people behind you. It’s not like this is my bank app where I want that level of security. Just remember my credentials on my phone and don’t make me sign on every time. Please and thank you.

I just used app for first time. Everything loads really fast. I bought tickets from GOFAN website on my desktop when I saw their ad for their app. The app downloaded in 10 secs, literally. I then logged in, which besides typing my login info, was instant. I went to "my tickets" and there they sat. If things go haywire at game, I'll update my review to let you guys know. So far does as advertised

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What a useless piece of trash app. I purchased the tickets on my computer using the “login with Facebook” option. When I attempt to login to the app to see my tickets - the Facebook login option doesn’t work. What a waste of money and time. Don’t even bother trying to use the app. Do you believe they charge a convenience fee for it not to even work. Should have just bought tickets at the gate. This is the FURTHEST thing from convenient I have ever experienced.