GlosTalk

The ‘GlosTalk’ App Description Text This i-Phone (i-OS) version of GlosTalk has been released by Gloucestershire County Council for testing purposes. It is a fully functioning version of GlosTalk. GlosTalk is free to download and free to use. Gloucestershire County Council would like to capture your feedback using GlosTalk which will be valuable for future developments and functions of later versions of app. GlosTalk has been developed to improve your accessibility to public transport services within Gloucestershire. Providing clear, reliable and accurate information of bus services, in both text and audible format, GlosTalk is designed to deliver seamless door-to-door travel choices within Gloucestershire. GlosTalk allows you to pinpoint the exact location of live bus information in a helpful and accessible format, making independent bus travel easier for everyone. The following features of GlosTalk allow you to plan your journey with total ease: • Find your nearest bus stop (within 1000m of your current location) • Instant notifications of when your bus is due. • Live and up-to-date bus times to show when the next bus will arrive or depart. • Automatic refresh of bus countdown times, so you are kept up-to-date prior to and during your journey. • Map integration to allow you to find, and be directed to bus stops near you • Journey tracking, to allow you locate your exact position on an unfamiliar route and/or location. • Countdown to each bus stop on your route/journey with notifications (vibrate or audio) • Quick access to your saved favourite bus stops & services. • Audible commands (if required) can be used to access journey information. • Smartphone’s location awareness and audio commands (if required) for familiar, user-friendly experience • Ability to personalise your GlosTalk to provide either text or auditable announcements You can download the Gloucestershire County Council app by searching the iTunes iPhone App store for “GlosTalk”. Please note this app uses data from multiple Bus Operators within Gloucestershire, it is maintained by Trapeze Group and is subjected to mobile network coverage. Therefore, on occasion, this application may show limited and/or inaccurate results. Gloucestershire County Council is not held responsible for any unavailable or inaccuracies displayed by GlosTalk. However, if there is a consistent issue, please raise your concerns via the Gloucestershire County Council’s email for GlosTalk at glostalkapp@gloucestershire.gov.uk where we will seek to suitably resolve the matter. A GlosTalk help guide have been produced by Gloucestershire County Council to assist you in using the GlosTalk App. The help guide is available to download via the GlosTalk page on the Gloucestershire County Council website. Please refer to the following link http://www.gloucestershire.gov.uk/glostalk, where you can find help guides for your specific device – i-Phone (i-OS). Questionnaire Gloucestershire County Council would like to hear your thoughts, ideas and experience on using GlosTalk via an online questionnaire. The questionnaire can be accessed by going to the following site: www.gloucestershire.gov.uk/glostalk The questionnaire will take less than 10 minutes to complete. Those of you who submit a completed questionnaire will be automatically entered into Gloucestershire County Council’s prize draw. Three lucky people will be picked at random to receive a Thinksmart bus pass, with pre-loaded credit to make 10 bus journeys within Gloucestershire and is accepted by all bus operators. The winners will be announced after the closing date for the questionnaire. The questionnaire can be accessed by going to the following site: www.gloucestershire.gov.uk/glostalk For general feedback, questions, fault reporting or to request a help guide, please use the following email address: glostalkhelp@gloucestershire.gov.uk Last revised – July 2017