Glint | Buy Gold Instantly

Had a hiccup at first, but wasn’t app related. Customer service solved my issue which was nice. They were quick to respond so 👌🏼. Love the concept and the app/card are all well made and nice on the eyes haha definitely see allot of potential, especially with all the QE the ECB and Fed are messing with. A few additions which would make the app nice: 1: charts 2: integrate blockchain

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These guys have been nothing but hard to work with ever since I opened my account with them. Even though I had originally opened an account which I could use in Europe with Euros or Pounds they insisted I get a USA account (though I am a dual national and have and Irish passport). They made me transfer my account to the USA and I had to have it sent to a USA address even though I live overseas. Then when I went to use the card no one accepts it so it’s been virtually useless to me as a MasterCard. Next I tried to withdraw money to my bank ccount and they held up the withdrawal asking for a bank statement and did not sent me any notification of that even though they said they sent an email to me informing me of that. I thought this would be an easy, seemless way to trade in gold and for that part I guess it’s okay; but it has beeen far from seemless and your funds are not liquid as they have so many freaking rules and regulations and contrary advice from England to the USA; it’s simply a pain in the tush (posterior). So caveat emptor. Finally, this morning one of their people was helpful and responsive and assured me that my withdrawal is on its way to my bank. An update: if you have any spending discrepancies re. Price paid while overseas their staff is very responsive and will follow up on it.

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Quick warning for anyone planning on using this card: they do not accept direct deposit from your employer (despite having a routing number) and only accept money from a ‘main bank account’ (despite being advertised as being usable as a main account). What this means is that every time you want money on this account, you have to manually wire it from a separate account. Every. Single. Time. That doesn’t sound very convenient now, does it? Unless you want to use it to save money (which still wouldn’t make the process any less inconvenient) this aspect makes using it to make everyday purchases a massive, pointless pain. After all, if you have a main bank account, why bother transferring the funds just to spend them? The only redeeming qualities of this service are the gold/bill exchange (aka the cornerstone of the service) and the design. These two things are the only reason that this review has two stars instead of one. However, if you want gold, you’re better off buying a gold coin, as it would have much more straightforward then this confused mess of an app.

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I have had an account since August 2019, but have not been able to add funds to the account yet. I have tried 3 different bank cards, but always get an error message. I contacted customer support and was advised “the fastest way to top-up while this is being investigated is via bank transfer”. Guess what? I am extremely reluctant to fund my account via bank transfer, if they cannot resolve problems with their app in a timely manner. Well, months later it is apparently still being investigated! Every so often, I attempt a top-up vía card, but never with success. If they ever resolve this problem, I might attempt to use my account, but after such a long wait — I doubt it! Too bad, I do like the concept of investing in gold through an app.

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Customer service is horrible, I went on vacation and there were holds placed on my Glint card. After I returned, the holds were never released and it’s 3 weeks later and my funds are still on hold after the hotel and cruise line sent Glint the authorization letter to release my money! Glintpay team don’t have a clue as to what they’re going. Only to send me pacifying emails stating their working on it smh!! Stay far away and just buy physical buillion/coin!!!