Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
Gleap is your visual bug reporting and customer feedback software for mobile apps and websites. It automatically captures bug reports with visual proof and technical data. In addition to all the bug catching, it’s a customer feedback tool packed with feature request boards and user surveys. Fix bugs 10x faster Gleap empowers software teams to troubleshoot at light’s speed with in-depth technical and visual details. All reports automatically include screenshots, action replays, console and network logs, environment data and event tracking. Direct customer communication Build amazing relationships with your users with our live chat feature. Directly communicate with them to get more information on a report they sent or let them know they’ve been heard. Customer feedback surveys Insightful customer feedback equals better apps and websites. Run in-app and on-site surveys to increase customer satisfaction or find product market fit. Your response rates will skyrocket. Powerful feature request software Have your users submit and vote on feature requests with your very own product roadmap board. With Gleap you can see and prioritize all feature requests at one glance to then build your public product roadmap. A powerful way to discover what your users really want.
