Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
4.9All hail London’s black taxi app. Book iconic black cabs that come to you with Gett. Available on demand or booked in advance, an average waiting time of under 4 minutes in central London! BLACK CABS THAT COME TO YOU Nothing beats a black cab. Get a spacious 5 or 6 seater, wheelchair accessible taxi to travel door-to-door across London. AIRPORT TRANSFERS Book a taxi to and from all the major airports in London, including Heathrow and Gatwick. There’s plenty of room for all your luggage! CUSTOMER SUPPORT Need assistance? Our customer support team is available 24/7 via the live chat function in the app. PROFESSIONAL DRIVERS Driving a black cab isn’t a side hustle, it’s a profession. Only the very best pass the Knowledge - the world’s toughest taxi exam. Cabbies know the city better than a GPS and can beat the traffic by using bus lanes. It’s the most reliable way to travel from A to B, anywhere in London. PASSENGER SAFETY Travel with total peace of mind. All vehicles and drivers are licensed by TfL, and your driver rating and details are confirmed in the app before arrival. Track your progress from order to destination, and share your location with friends and loved ones so they know you’re safe. CARBON NEUTRAL TRAVEL Gett donates 2p to Trees for Cities, a registered charity (number 1032154), for every ride a customer books and completes through the Gett app. We also offset all the CO2 emissions from those rides with certified carbon projects. PRE-BOOK & ON-DEMAND Order a cab on demand and get picked in 4 minutes or less, or book ahead and reserve your ride. PRICE ESTIMATES See the estimated meter fare for your taxi trip before you book. RATE & TIP YOUR DRIVER Rate your driver and leave a tip directly in the app if you’re happy with your trip! Iso Accredited 27001
