Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
The Gesfrota app allows you to instantly view, in the palm of your hand, the status, assigned driver, and real-time location of all vehicles in your fleet where the Gesfrota tracking system is installed.
![How to measure customer sentiment for app reviews [7 metrics]](https://cdn.appfollow.io/blog/static/appfollow_1335e02d-b0b3-49f7-9eb6-94171dc7e379.jpg)