Phillybushman
Nov 10, 2019
First of all let me start by saying that this app being chosen as the one that casinos opted for is mind numbing.. It may let me sign on at first, then it sends you a notification every .8 seconds, then after about 15 minutes of playing, it crashes.. reload the casino webpage.. no help... uninstall and reinstall the app and reload the website.. no help.. oh and if you have a bet in but not finalized when this crash happens... say goodbye to your money!! I lost over $800 this past week to faulty online geolocating.. casino doesn’t care, they just took your money.. is geolocate going to reimburse me? I highly doubt it.. I was trying to put in an 8 game parlay for $100.. before I could hit parlay, it crashed, resulting in 8 separate $100 bets!! I’m still absolutely incensed by this! What are you people using to geolocate? Old Cold War era satellites being fed to old dial up modem internet computers?? Atrocious.. Your company should not be allowed to exist, or operate if it is faulty.. I’m going to start a private investigation company where the only investigating that occurs is when the target person happens to walk or drive past me.. should be a success if a company like this can be!!
Developer replied on Nov 18, 2019
Phillybushman we're so sorry to hear about this. It sounds really frustrating, and we do not wish our users to be having such a bad experience. We feel very seriously about trying to resolve whatever problems you might be having, so we'd appreciate it if you got in touch with us. Please email appsupport@geocomply.com with the following details so that we can help to find a solution: the website that you are having a problem with; the username that you used to login to the website; any screenshots or descriptions of the issue. Thanks.