GalaPro

I recently have used GalaPro twice, once in Atlanta and once in Manhattan. I was disappointed each time bc the app was out of sync. The first time in Atlanta, the app froze for a minute or two every ten minutes. The second time in Manhattan, the syncing was too fast and way ahead of the script. I am optimistic that this app is a worthwhile and a work in progress for the hearing impaired like me. July 7th 2019: Finally, blissful success! While at the Music Box Theatre in Manhattan,I used GalaPro and marveled at the perfect synchronization. I noticed that it corrected itself if the sync went to fast or two slow. I look forward to more experiences like this one where I could enjoy following the dialogue with 100% accuracy. On another note, in conjunction with GalaPro, I also used the T- coil headset at several Manhattan theatres. After experiencing an annoying beep during the second acts, I finally hit on a solution suggested by the staff member at the Music Box. I obtained a freshly charged battery for the T coil headset from the staff. Results? No more annoying beeps! Other staffs at the other theaters attributed the beeping to their internet connection. Kudos to the Music Box and their amazing staff!

I can’t thank you enough for creating this app. It’s been so helpful at shows as I am hard of hearing. The best part of the app is that the captions are always accurate and the screen is never distracting for other theatre goers. Additionally, connecting to the wifi in the theatre makes it so that you won’t get notifications from any other app. My only complaint is that I wish there were more shows available with this feature! Keep expanding! And thank you so much!

Wow! What an awesome concept. I really enjoyed using this at School of Rock. The text was 95% accurate, minus some ad libs from the cast. I liked that it was dark so I don’t think it disturbed other people. It moves really fast but that is more due to the speed of musical. Can’t wait to see how this app does! Only problem I can see happening: there will be confusion why people have phones out. Ushers, security, cast, and crew will not be able to tell if person is using app or filming.

I downloaded this just before a play when I heard it was available. Very easy to get connected, very easy to use. My concern at first is that it would look like I had my phone out during the play, but the choice of colors and such made it very subtle yet very effective in the dim light of the theater. Looking forward to the next time I can use the app, and will recommend it to theaters that don’t use it.

response required

Update-even though i was on most current build, I deleted the app, rebooted and it at least partially worked. This time I got to the select city point. Was no longer at theater to try but this doesn’t explain other issues. When you are at the theater you really don’t expect to need to troubleshoot and do software testing. Probably more a review of the implementation, but out of 5 attempts it’s only worked once.