Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
Fronius Solar.SOS is a self-service solution for all technical queries. This is a business application that installers can use to initiate the service process online directly at the system location - quite simply with the serial number of the inverter or a state code. In the space of a few clicks, Solar.SOS supports installers with troubleshooting and ordering replacement parts. The big advantage is that with this app installers can resolve technical problems themselves at any time. Attention - this app is purely a solution for installers (B2B). Features: - Manage multiple accounts, all from a single account - All orders at a glance (case overview) - Rapid ordering of replacement parts - Check the status of orders with ease - Messaging function with technical support (case messages) - Access to all relevant Installation Instructions and Operating Instructions (YouTube, etc.)
