Fort Collins Coloradoan Print

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The Print Edition app used to work on the iPad and iPhone. But recently it freezes almost instantly when we try to use it. This is frustrating since our subscription pays for an app that now doesn’t work. We’re still using iOS 12.4.1, so this isn’t an iOS 13 issue. In the last couple of months, the app also keeps asking us to log in every few days. This issue is recent as well. The app used to work great. We hope it’ll get fixed!

If you rely on this app, avoid upgrading to IOS 13.1. Text initially appears on page, then disappears. Paging forward or backward temporarily restores text. Text also disappears when zooming in/out on page. Crashes when rotating between portrait and landscape views. Was fine (4 stars) before IOS 13.1 upgrade. Functionality restored with IPADOS 13.1.1 Nice benefit to also be able to view USA Today daily editions.

The format is excellent, showing each page as in the print edition with ability to zoom in for reading individual stories, and then providing an option to read the stories as text as well, but frequently the page image refuses to sharpen, leaving a blurry option.

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Touch an article to view in the reading pane and boom.....forget it. The app freezes. Close and reopen the app? No, the doesn’t work to unfreeze. Uninstall and reinstall app? No, this doesn’t solve the issue. Take the device on/off -line? Sometimes works. This has just started happening on our devices (within the last month). Come on Coloradoan, get this fixed! Please!

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I’ve been using this app for over a year now and had no issues and was very satisfied with my decision to cancel the paper version. The past two months have been a nightmare as the app freezes daily now and there is no apparent fix. I’ve rebooted my device, uninstalled and reinstalled the app and have contacted customer service.