Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
5.0
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
The ForeSee Mobile® app gives busy executives, analysts and managers quick and easy access to their CX intelligence, enabling them to drive results on critical issues across the customer journey while on the go. Use the ForeSee Mobile app to answer critical CX questions: • What are your top CX priorities across the business and what action should you take? • What issues have come up within the past day, week, month or three months? • How are the stores in your district performing and who are the top and bottom performers? • What are your customers saying about you in real time? Key features: • Data and insights from ForeSee model-based, custom, and NPS surveys • Ability to drill into issues with CX scores, trend charts, impacts to customers behaviors, and recommended priorities • Leaderboard with filtering for organizations with hierarchy • View and filter for specific real-time customer responses and dig into the details of each question To use the ForeSee Mobile app, you must be an existing ForeSee user with a ForeSee CX Suite log-in. Please contact your ForeSee account manager for access.
