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foodora Norge: Matlevering

(3 881)
Price
Free
Category
Food & Drink
Last Update
Feb 01, 2023
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Store Performance Index

64%

Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.

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Ratings & Reviews performance for foodora Norge: Matlevering

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

3 881

Avg rating,
total

⭐4.0

Description

1461 chars

NORWAY'S LEADING QUICK-COMMERCE SERVICE We are Norway's pink delivery service that delivers from restaurants, shops and groceries. When you are having a hectic day, foodora is here to make it a bit easier. Order foodora and get everything that matters, in a matter of minutes. WITH FOODORA YOU GET: - Delivery from RESTAURANTS, SHOPS AND GROCERIES - Delivery in MINUTES - Thousands of restaurants - The grocery store in your pocket - Discounts by inviting friends - New OFFERS and FREE delivery - Helpful customer service - Pick-Up function - Delivery in over 20 cities in Norway WE DELIVER TAKEAWAY IN ... over 20 cities in Norway! Order food from your favorite local restaurant or discover a variety of new restaurants. Hungry for delicious sushi on a Friday night, a tasty poke bowl for lunch or a juicy burger? With foodora, restaurants are just a click away. GROCERIES, DELIVERED IN MINUTES Make your weekly grocery shopping easy with our online grocery store, foodora market. Choose from thousands of products with everything from fresh vegetables, bread, baked goods and ingredients you need for dinner. From foodora market you can expect to get your food home faster than your drive from work. SHOPS, DELIVERED IN MINUTES Forget waiting 2-4 days for delivery, with foodora you get what you need from shops delivered in minutes. From our shops you can order everything from delicacies, flowers, books to clothes and accessories or sound and tech.

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 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

Lynn87678678698
Apr 20, 2018

Every time we have ordered food we were very happy with it. The delivery was always on time except for one time but you can't complain about it because technology was in the game anyway we know how to order ...we know when openings hours are .... we order on time! if you think before you order, you have everything right... so I don't understand why people keep complaining ,they have to read in order to make a delivery ;-) we love it no doubt about it we will use it in the future and we just ordered food for tonight. Wishing everybody's a nice weekend enjoy your meal

2235215643
Jun 16, 2018

Customer service chat virtually unreachable. Had the restaurant call me three times asking what was happening as they couldn't get thru to foodora either. Waited an hour to get a notification that my order had been canceled for lack of drivers. Food had already been prepared and was waiting to be picked up. After waiting another half hour finally got thru to the support chat line but they were rude and unhelpful. Repeated that the order was cancelled and refunded but didnt do anything about the wait time or the restaurant. When I asked what they would do about the food that was already prepared she just said "we will throw it away". I had to tell the restaurant the news myself. Poor organization and customer service. Ordered from uber eats afterwards and they had plenty of drivers and the food was at my door exactly on time.

ccgadsby
Oct 20, 2019

Man, if I could give zero stars, I would. The customer service is ATROCIOUS. The app glitches, and you end up talking to a million different people about one case every time something happens because if you don't stay in the app chat feature while you're talking, the app will automatically bump you out of it altogether. They do their best to avoid giving refunds even when food is cold and late, which it is more often than not. Every driver and the servers/owners at the restaurants are absolutely wonderful people and I have nothing against them - the company itself is the problem. They do not care at all about the quality of their customer service and sadly it shows. Use at your own risk. I have closed my account and will not be using them again. Good riddance!

hcfydgdydugigohl
Jan 17, 2020

A restaurant cancelled my order, within minutes of me placing it. The app indicated it would take up to 10 business days to issue a refund, which seemed like a ridiculously long time, but fine. Three+ weeks later, I’ve still not seen the refund despite spending over on hour on chat with the app, and much back and forth via email. Now they say it was refunded, but can’t tell me when because it’s “automatic, in 3-5 days” - I’ve checked my credit card transactions and there is still no refund. No I have to spend more time dealing with the bank to get this sorted out. I keep ordering because the options for delivery service are limited, and mostly pretty bad. I really miss Seamless/grubhub :(

Jorn S.
Sep 04, 2019

I ordered food via this app and the ETA kept changing between 10 minutes and 45 minutes. I tried to contact customer service to see what was going on, but the chat app told me there were 19 customers ahead of me. I waited only to be disconnected form the chat because of inactivity. No option to call them. I ended up having to drive to the restaurant to pick up my food myself. The restaurant was also trying to contact Foodora to no avail. I’ve since asked for a refund for the driver’s tip (the one that never showed up) and till today no answer from Foodora. Don’t download!

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About foodora Norge: Matlevering

Developed by Foodora GmbH.

foodora Norge: Matlevering is ranking in   Food & Drink

Last update was at Feb 01, 2023and the current version is 23.2.1.

To see all other keys and revenue click here 998930867

foodora Norge: Matlevering have a 3 881a user reviews.

foodora Norge: Matlevering was released in the App Store. It is developed by Foodora GmbH, who have also released the following apps.

foodora Norge: Matlevering has 3 881 user reviews.​

foodora Norge: Matlevering has an average rating of 4.0. ​The latest version of foodora Norge: Matlevering 23.2.1​ ​​was ​released on Feb 01, 2023​.

You can download foodora Norge: Matlevering ​here

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