Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
5.0Award-winning banking made simple, secure, and built around you. Welcome to the future of banking. Discover smarter, safer banking with the FNB App, recognised globally and named Best Consumer Digital Bank and Best Mobile Banking App in South Africa four years in a row. How the FNB App helps you Intelligent Search Find what you need, faster. Discover smarter banking with intelligent search; from shortcuts and saved recipients to offers, FAQs, and instant help. Customise your app Make your Home screen yours by adding your most-used features for quick, effortless banking. App PIN & biometrics Sign in securely with a 5-digit PIN or biometric authentication. Multiple profiles Switch seamlessly between different users via My profile. Innovative payments Pay your way with ChatPay, PayShap, Geo Payments, Pay2Cell, Instant Payment, and more. Digital wallets Make secure contactless payments with Apple Pay and other wallets. Secure messaging Chat safely with FNB customers — share locations, send voice notes, or pay directly in chat. Prepaid purchases Top up airtime, data, electricity, vouchers, and more in seconds. Verified statements Easily download verified, bank-stamped statements straight from your app. We continuously update the app to deliver world-class security, performance, and innovation, giving you the best possible digital banking experience
![How to measure customer sentiment for app reviews [7 metrics]](https://cdn.appfollow.io/blog/static/appfollow_1335e02d-b0b3-49f7-9eb6-94171dc7e379.jpg)
