Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
4.3Flowwow is an online marketplace that connects sellers and customers in more than 1,000 cities around the world. On Flowwow, you can order fresh seasonal flowers, delicious desserts, and gifts for any occasion. You can delight your loved ones living in another city or abroad, even if you are thousands of miles apart. Flowwow’s advantages: • Wide assortment: the product ranges of a number of local shops are combined in one app. • 100% as advertised: before delivery starts, customers receive for approval a photo of the actual items ready for delivery. • Convenient delivery: you can order a gift from the shop closest to the recipient’s address; delivery options include ASAP and scheduled delivery. Top 3 popular item categories: • Flowers & Gifts: seasonal bouquets, florist's special arrangements, souvenirs, stuffed toys, etc. • Confectionery & Bakery: birthday cakes, bento cakes, cupcakes, handmade chocolate. • Live Plants: potted plants, planter terrariums, bonsai. Other popular items include candles for interior decoration, home décor accessories, vases, paintings, handmade jewellery, designer accessories, etc. On Flowwow, each city has its unique assortment with carefully curated theme selections: Valentine's Day, Women's Day, Father's Day, Christmas, New Year, etc. A convenient catalogue makes it easy to find unusual gifts for your nearest and dearest for any occasion like a birthday or a wedding anniversary. Flowwow has a transparent seller rating system to make sure you can trust reliable shops. When shopping on Flowwow, you can refer to ratings and reviews posted by other customers after receiving their order. Bonus points Flowwow has a loyalty program, WowPass. When purchasing from WowPass member shops, you earn bonus points redeemable to pay for subsequent purchases. Bonus points never expire, and you can redeem them even years after they were credited. Payment Convenient and secure online payments with Visa, Mastercard, Apple Pay, UnionPay. Delivery Your order will be delivered exactly on time by shop in-house couriers or third-party couriers. At checkout, you can see the delivery address, estimated delivery time, and delivery fee. How to place an order? – Specify the recipient’s address – Select an item you like – Proceed to checkout using a convenient payment method (a bank card, Apple Pay, Union Pay) – Track your order status in the app Additional features • Add a greeting card to your order. You can add a free greeting card to any bouquet. At checkout, enter the greeting card text in the respective field for the shop to write down your wishes as instructed. • Delivery without specifying an exact address. If you don't know the recipient's address, you can leave their phone number and select the ‘Address to be arranged with the recipient’ option. The seller will contact the recipient to arrange delivery. • Calendar. Flowwow is your personal holiday organizer: add all important events to your calendar to receive reminders and tips. • Chat with the seller. You can chat directly with the shop to specify details of your order, give instructions, or ask a question about the seller’s items. Contacts To learn more about Flowwow, visit the website: https://flowwow.com/en-en/faq/ Any questions? Please feel free to contact Flowwow Support using our app. Flowwow on social media: https://www.instagram.com/flowwow/
