FAN N STAR

Thanks BTS will appreciate it... not sorry

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The app doesn’t always give me English translations and when I hit the English button, it often kicked me back to home for me to have to go all the way back just to end up with Korean again. It’s frustrating. When I created my account with the website, it didn’t tell me to create a password, so consequently, when I went to log in on the app, I couldn’t. Additionally, since the app isn’t working for me, I won’t be notified when my tickets refill. (And this system is terrible in the first place. It should be one vote per person and that’s it. Why would you put such strain on a person? Do you understand the stress that comes with having to check into a website over and over for a chance of giving your idol an award? If you cared about the fans you wouldn’t do it like this.) So all in all, this app is trash because the system is wack and it’s not friendly to foreign voters (which thus makes it harder for artists with a large foreign fanbase to win.)

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When I tried to join, the page for entering the information is in Korean. When I tried to get the page in English, I got sent back to the home page! I did this several times with the same result. The artists are not going to get votes from their English-speaking fans because of this! If this is going on with other languages those potential votes are lost as well. Please fix this!!!

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I’d love to sign up , but when I set the language to English and go to the sign up page it goes back to Korean. I tried to write everything down and translate it but google translate isn’t perfect and my handwriting in Korean isn’t either. Made for a very frustrating and confusing half hour. Please fix it.

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Takes time to load up and kinda laggy. Not user friendly and makes me wanna throw my phone across the room because of how bad the app is.