era - quality photo prints

I was charged twice and my photos weren’t uploading to the printer. After some frustrating moments I got an email saying they noticed my order hadn’t gone through. When I replied explaining that I had been charged twice they cancelled an order and were able to help me get my photos through. Note: when sending out the order to print there’s a notice that says don’t close the app. It really means don’t navigate away from the app. Even if it was running in the background while I did other things it didn’t work. Also I have crazy slow internet so it took about a minute per photo to send out.

I just got my prints from era, they're great quality and completely shame all other competition I.e cvs prints or something that's also cheap and easy. I paid practically nothing for super high quality perfectly bordered and cropped images off my iPhone. They came in the mail quickly and now I have physical photographs to decorate with or give as gifts. It's fun to have your images as real prints and reminds me of the disposable camera days 💯💯💯

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I was excited to find an affordable place to print my photos. The app is straight forward and easy to use. However, the app glitches and changes the cropping of your photos without you touching them. If you click on the crop button on the photo, it’ll open to what your photo is supposed to look like. Once you exit, the cropping is reset to how it’s supposed to look. I fixed all of my photos that this happened to and placed my order. When my order came in, six of the nine photos were cropped the wrong way. I emailed era once they came in and sent photos of how they were ordered and how they came in. Their customer service hadn’t heard of this or seen this before and said they would pass it on to someone “with more technical knowledge” that afternoon and would get back to me with a more detailed response. That was almost two months ago. I haven’t heard anything and even emailed them with screen recording of what I’m talking about and mentioned that I haven’t heard from them. Still no word. I’m upset they haven’t done anything to replace my photos or fix the app at all. It’s still cropping incorrectly, so I will be moving on to another company.

I love that I can print what I want, when I want and in any size I want. My brother got married this summer and I could print big 8x10s of family photos I had friends take on my phone while also getting normal sized photos to frame from the dance party and the rest of the evening. It's so easy. I would have never gone in store or to a specialist to get these photos printed... or would have just procrastinated. Definitely recommend it!

The quality is excellent! Accurate color matching, etc. I tried Wallgreens photo delivery awhile back, and the colors were way off - faces looked more orange than Donald Trump at sunset. Also, the shipping is a flat rate, so it doesn't matter how many photos you buy - and it's one of the cheapest shipping rates out there from what I've seen.