Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
2.0
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
The application offers an additional channel for interacting with customers and sales agents in order to respond to their needs more effectively. The application make contributions to EGL’s growth agenda; to increase market share and maintain leadership in the market. It makes the following contributions: 1. Increase agent productivity in the customer acquisition process 2. Create convenience for agents and customer, for example, self-service to obtain quotes, purchase products, administer policy etc. 3. Improve customer services 4. Attain operational cost efficiency The application would contribute towards meeting EGL’s need for an all-around consistent and great customer experience across multiple communication channels. Subsidiaries on App: - Enterprise Insurance - Enterprise Life - Enterprise Trustees - Transitions - Enterprise Properties
