Ent Mobile Banking

I love having mobile access to my accounts. However, my main use of the app is for mobile deposits. When depositing, there is no ability to add a comment as to what's this deposit was for. Also, there is no ability to later see an image of the check, so sometimes I'm at a loss as to what a deposit was. Add that ability and I give this five stars!

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The ENT app is decent for what it does. I no longer live near an ENT branch and mostly use the app for depositing checks and to pay small bills. However, this app always seems to be lagging behind when it comes to features and stability. This app was quite awful for the duration of iOS9 and 10, and shaky during iOS11 and 12. Now that I’m on iOS13 with a newer phones (Xr), the app can hardly launch without a crash. Quick look has stopped functioning. Biometric authentication is painfully slow as well assuming it even brings you to the right account. (Thank goodness for that secure image.) Overall, I wish this app had better features and was more aesthetically pleasing like the Navy Federal app. Or at least as functional as the USAA app. As is, it’s more worthwhile to get onto a computer than launch this app and that’s truly disappointing.

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The app is very good, for the most part. But for some reason, a programming error in my opinion, automatic transfers from savings to checking of my retirement check for bill paying, aren't done before the bill is paid. This stops or prevents the transfer from taking place as scheduled. Because of this they're wanting to change for the excess number of transfers that their system created the necessity for in the first place. It would seem that scheduled automated transfers into an account intended to pay bills would have precedence over automated funds out under the bill pay section, unless it's a way for them to generate fees against an account to generate bogus income for the credit union, but that's only one of my suppositions.

I have banked with ENT for years. Currently I live in a town without ENT or a partner of the bank. So this app has been a huge help with checks and just being able to transfer money from various accounts. Still waiting to win one of these drawings they have on there too!

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I’ve had this app for years and it used to be incredibly reliable. I use it primarily to deposit checks, but starting a couple months ago, the app’s mobile deposit function has developed issues - it won’t recognize the check as signed, even if it obviously is or, recently, the check deposit page won’t even load. Also, every time I sign in I have to prove to the app that I’m not a robot by selecting pictures that include cars or traffic lights or whatever, and it’s incredibly tedious.