Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
Element Classic is the previous-generation of Element mobile app. Friends, family and communities should use the free and open source Element X app which is faster, easier to use, and more powerful. New users of public sector organisations, enterprises and professional teams users should use the Element Pro app that is built for work and organizations. Element Classic is available at least until the end of 2025 and will receive critical security updates but no further enhancements or new features.