Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
Meet the all new ECG PowerApp. Redesigned. Renewed. Refreshed. The all new ECG PowerApp reflects our renewed vision to delight customers at all touch-points. It enables you to connect to critical information as they happen, and to engage directly with our customer service team to report issues for timely feedback on this app. Top up for all prepaid and postpaid meter types (and soon including selected card-based meters via NFC and Bluetooth) Our refreshed top-up process means that you can receive refunds faster should any transaction go wrong, and withdraw same refunds instantly to your mobile money wallet or bank account. We're excited to embark on this new journey of convenience with you.
