Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
Engage2Serve: Empower students with relevant information and resources delivered to them directly on their smart phones and tablets. Features include: PROFILE - Personalize your profile information. - Get access to academic related information. CAMPUS NEWS - Access to content that can include information such as student codes of conduct and policy statements, on-campus transportation schedules, and any number of additional content pieces. - Get access to RSS feeds from your university. STUDENT SERVICES - Ask questions and report issues directly from the app. - Track ticket status and add notes. - View responses from staff and the resolution to any past issues. - Attend brief survey on the closed ticket. FAQ’s - Access your university knowledge base containing responses to questions commonly posed by students. - View most common questions and responses, or enter own search terms to find responses that specifically address your concerns. EVENTS - Learn about events on campus that are relevant and of interest to you. - RSVP to the event that you are invited directly from the app. - Provide feedback and rating for the events that you attended APPOINTMENTS - Request appointment with staff. - Confirm and reschedule appointments any time - View all appointments in calendar within the application. COMMUNITIES - Create learning and special interest communities that are either public or available only by invitation. - Get peer feedback, share learning insights, or identify relevant online resources. - Special interest communities can be formed around any activity or interest. - Marketplace communities can be created to sell, buy or trade items among students. - Staff members or group administrators have the ability to moderate communities, all posts can be subject to a profanity check, and any member can report inappropriate content. MAPS - Interactive campus maps will help you to get oriented to the campus and find classroom buildings, dining halls, library, parking and other campus resources. - Maps will also provide walking directions from their current location to a specific destination on campus. STAFF DIRECTORY - Search for staff by department and name - View staff details and contact staff via email or phone. - Initiate one on one chat with staff.
