Durham Bus Tracker

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This app is not working more than it is working. You get a your child’s bus is running late call follow the bus on the app and the bus on the app is still showing at the depot. Now today the app has logged everyone out and won’t let anyone back in. You cannot follow the bus if you cannot get into the app. The technical support button takes you to a page not found page when you try to contact the app developers. What’s the purpose of having the button when it leads you to a blank page. Now no way to let developers know app isn’t working

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I like the app,, but there's only a few times that I can actually use it. When I moved my old address was still being used on the app and didn't update itself until months later. And when my bus was constantly being worked on in the shop we had to use a sub bus and that didn't show up on here either, it just showed that my bus was sitting at the bus yard. So, I think we should be able to see all the buses for our area, or, we should be able to update it manually, like put in our new address or our sub bus

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Let’s be honest, Connecticut you had this “great” idea to start tracking busses for all the great reasons. However, you FAILED tremendously with keeping the app up to date. We are NOW a month or so into the school year, my oldest child mysteriously disappeared from the app, no bus is actually trackable and an error message that states No Bus Route Available. I wished you techies would have taken into consideration an app that actually works let alone updates continuously NOT just every 6 months or so. If I could have given ZERO stars I would have.

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This would be amazing if it actually worked. In the first three weeks of school, there have only been a handful of days where the Bus Tracker actually gave me good information. Either “ The bus location is not available at this time,” or it full-on gives me incorrect information— it’s giving me the time that the bus picks my child up from school, not the time it is scheduled to arrive at the bus stop. Incredibly frustrating.

I love this application but, some changes need to be made. This app needs to be more accurate on the location showing side and I think it would be better if it showed the approximate time the bus will arrive at the certain destination and make our life more easier.