Drobo Access

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I’m a freelance graphic designer that was looking for my own personal cloud solution since I work with large files and don’t want them sitting on my working device in the field. Drobo sounded like the perfect fit, as I wouldn’t have monthly bills, or have to worry about anything. Unfortunately connecting the Drobo to Windows machines is not fun, or easy, it’s sluggish when it works. On mobile (where a majority of my work is done) it’s pretty much useless. Login in is easy, but looking at, downloading, sharing, or working on files on the drives never works. I would understand (since some files are large, others are just low res thumbnails for client purposes) if it was just slow, but it doesn’t connect almost 100% of the time. Please note that this rating is only for this app. Drobo works really well in your web browser. If you are using ‘files’ for iOS, if you are using this app, if you have the drive mounted as a drive in your windows or Mac machine You may run into MANY issues like, "it’s not possible to connect to the server at it time". Just use your web browser.

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Horrible connectivity, slow, cumbersome and unreliable when it does work and support is non-existent. I cannot believe that Drobo considers remote server access so unimportant as to delegate no attention at all to maintaining their product. The company should be downright embarrassed to even have their name on such a subpar app that hasn’t been updated in two years! Take some example from Western Digital, Drobo Inc. - their MyCloud solution works flawlessly in both desktop and mobile form. I will be buying my storage hardware from them from now on. Because easy and secure server access and supporting a company that actually improves and keeps their apps up to date is important to me. Thoroughly disappointing.

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First time trying cannot connect. I hear what others are saying. I bought 2 Drobo over time and happy how it works from redundancy but very slow and my 5N never worked with Mac. I am not able to edit any files so I got tired and switched back to FS as my primary. Spent quite $$$ on these so I will use it until I can’t and move on. The fact that you can’t even figure out a cloud access is telling on where you’re headed. At least not where I want to go. If Drobo has a different opinion, please reach out to me.

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Hasn’t been updated in 3 years, so it can’t take advantage of the iPad Pro’s full screen resolution, almost never loads files, even when on my WiFi6 AX home network, and when it isn’t giving server errors, the files take FOREVER to load. This app was obviously an afterthought that they gave up on a long time ago. Shame, I love my Drobo, and it works pretty well from full-on computers. C’mon, Drobo, your devices have ONE job, data access, and they’re not inexpensive. Get with the times and update your app.

Cannot get more than 100kbps on downloads/viewing photos via drobo access. Locally my drobo is blazing fast, my internet is 300Mb, and everything else is fast -EXCEPT drobo access. Please fix the speed, otherwise this is a fantastic app.