Dominion Energy Credit Union

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It's pretty basic. It allows you too see your transactions, balances etc. Handy for transfers between CU accounts, savings to checking. One thing that it really needs is the ability too transfer to your other non-CU accounts like Bank of America, BBT etc. Lacking this feature is very confining since there are so few branches to go to. One nice feature is that it allows for thumb print log-in, it's been working consistently for me. Bottom line is a very basic functionality, just like the whole DECU experience. It works but it's NOT satisfying.

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The only thing working on this app is the download from the website. Save yourself the frustration of entering your online credentials, this app will message you that your password is incorrect...every time! If you try a password reset, you get this, “Unable to grant entry via lost password at this time. Please contact your financial institution to reset your password. “ How does my energy bill password tie in with my financial institution password, they’re two entirely separate entities?!? A totally bonkers error!! I encourage you to read the other 1-star reviews and don’t just take my word for it, you’ll notice a common denominator. I hope a fix is in the immediate future. Dominion Energy customers deserve better!!

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I loved this app until mobile deposit began giving an error the beginning of July. Almost a month later, after messaging tech support many times through the app with only one response but no solution, customer service by phone and the credit union branch in person twice, we still have no mobile deposit capability. I would be happy if someone would assure me they were working on it at least. Disappointed.

I live in Louisiana and use this app to do all my banking and bill paying. Easy to sign in and navigate. Love bill pay, which saves me having to write checks, cost of stamps, and having to go to multiple websites to pay various creditors.

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VERY basic functionality and consistently slow. Mobile check deposit has been spotty at best whether it works. Bill pay is cumbersome to use, and forget about reordering checks via the app. I’ve tried that several times and it flat out doesn’t work. I’ve tried multiple browsers as well and it has proved to be completely useless. If you want mobile banking, I’d suggest looking elsewhere.