Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
Manage Your Bookings on the Go! In the My Booking section of the app, you can manage everything related to your booking — changing the dates, adding another driver, or upgrading your car. You can also see all of the details of your booking and our flexible cancellation policy anytime and anywhere you need. All the Information You Need Find all the information about each rental car conveniently in one place — from the fuel and mileage policy to what coverage is included. Don’t forget to check the Rental Conditions before booking to avoid any surprises later on! Assistance Anytime — Day or Night Our Customer Support agents are waiting to help you with anything related to your rental anytime that they may come up — from helping you find the perfect rental car for you to solving issues with the rental company after you drop off the car. They speak most of the languages our customers do, too. Find What You Need Quickly Looking specifically for a 4x4 vehicle? Use our 4x4 filter to only see 4wd vehicles. Want to make sure you’re safe? Find rental cars that are guaranteed to be disinfected. Want to make sure the rental desk is located at the airport so that you can hit the road as quickly as possible? Use our In Terminal filter to save time. We’ve built a way to find the car you need, in the place you need it, as quickly and effortlessly as possible. Free Cancellation Don’t fret if something comes up that causes your plans to change. We offer free cancellation up to 48 hours before your scheduled pick-up time. And you can cancel with the click of a button in the app. You can also see exactly when you must cancel by to receive a refund in the My Booking page — transparency you can trust. Reliable Rental Company Ratings Don’t want to spend time looking up each rental company to find out what customers have to say about their experiences? We feel the same. That’s why we’ve asked all of our customers to rate their rental company so that we can give you unbiased ratings right in the search results to make your choice quick and simple. Excellent Service Award We’ve gone even further to make sure you have the best experience possible. Look for companies that have provided our customers with service warranting our Excellent Service Award. With these companies, you can be assured that your experience at the rental desk will be second to none. Trustworthy Want to know whether you can trust our app? We’ve been in business for over seven years and have received thousands of reviews from our customers. Our Trustpilot rating is 4.5/5 — amongst the top ten in the Car Rental Agency category.
