DEWALT Tool Connect

On my dcf888 the app isn’t showing what the tool speed is that I custom programmed it at. I programmed it and when going back to see what it is set at in the app all speeds show 3250 rpm’s. I can hear when pressing the trigger that it’s still set at the custom speeds though. Also the app will not restore tool to factory defaults when hitting restore. Every setting stays custom.

It’s an okay light, boss purchased for a small job, tried connecting bluetooth capabilities to my phone but got stuck on naming my device part of setup. After naming my device there’s no way I could complete setup because my keyboard wouldn’t go away, the connect button is conveniently located at bottom in which my keyboard is covering it!! I tried several times to figure how to get my keyboard to drop or get out the way, after a number of random ideas it finally went away (don’t really know how??). ...Otherwise the app has great options and is easy for me to use!

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So I purchased 6 of the XR 4 hour batteries. Battery 1 and battery 2 no longer pair to the app. 3,4,5 and 6 are new and they paired fine. Battery 1 & 2 are 2 weeks old. Wrote an email 2 times to the support email and heard nothing back. I’m going to try and call them today and see what happens. Who knows. Maybe all my battery packs will stop working

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Picked up a dewalt 360 light in case we loose power in our home whenever we have heavy rain. I have it on a high shelf and paired Bluetooth to manually turn it on and off. For some odd reason the app automatically created its own schedule to turn on at 8am everyday. Tried to remove the schedule but no luck. The schedule won’t go away so I have to remove the battery. Now if the power goes out I’ll need a small flashlight to look for my chair, grab the battery and insert it into the box.

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I bought dewalts DCD797 drill and the DCF888 impact driver with tool connect. They worked with this app for about a week and then they both stopped working. I can’t disable, identify, unpair either tool!!! Here’s where dewalts true colors show. I have emailed them SEVERAL times concerning the issue and they never respond. These Bluetooth tools are EXPENSIVE and they don’t work! Thanks dewalt for screwing me. I’ve been trying to resolve this for 6 months now. I hoped this update would fix my problem but it didn’t.