Desert Sun Print Edition

response required

Recent performance deterioration with iOS updates. The app frequently freezes up while trying to scroll through an article or select a different article. I’ve given up and canceled my subscription until the app is updated. I emailed the paper’s editor and she acknowledged that they were aware of the problem. She said that with the recent takeover of Gannett by another corporation, resources have not been put into technical fixes like this, but she promised that she will keep up pressure on them to address it.

response required

I downloaded the app and started with making an account. That worked, but it goes nowhere. When you try to log in, it just stays on the log on page. If you go to the issues page you can see the images of the newspapers but selecting one just takes you back to the log on page. Everything else shows a blank screen with the exception of the help page.

response required

The Desert Sun Print Addition App now regularly freezes and is unusable on iPads after the last iOS update (version 13.2). Clearing the iPad cache, restarting the app, restarting the iPad, and even deleting and downloading the app do not resolve the freezing problem. This has made the app unusable and the Desert Sun e-edition subscription worthless.

As of the date of this review, the app works great on my iPhone 7. This app does not contain any fancy features, but it delivers the print edition to my phone as promised.

response required

Ditto other bad reviews I cannot log in. Try to log in via Facebook, then this app prompts for more info. Add in name and says already signed up, try again. So I try and ditto. Someone with app dev and UI experience needs to take a serious look at this. Same problem as has been reported last year!!