Depop | Buy & Sell Clothing

I love DEPOP for selling all types of items, it’s super easy and straightforward to use. However there’s just three things that could make this app 5 Stars! 1. When you’re listing an item you can’t choose what brand the item is because no options come up to choose from 2. Am option where a seller can pin some items to the top of their page would be awesome, I find myself always editing the listings to try and push them back up to the top 3. Sold items should automatically go down to the bottom of the sellers page so it’s a neater and less confusing experience for the buyer All that said those are just little improvements I think could really make it a professional marketplace

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I am quite successful on depop, I have a larger following and have sold many items, however I use hashtags and for some reason that is one of the most terrible things you can do on depop? Not to mention the accounts scamming or using payments outside of the app, I never see their accounts get suspended. Depop contacted me over 34hours who now telling me that they’ve had to suspend my account for 48hours for using hashtags (what a crime.) they’ve said to reply with any questions I had. Best believe I replied. Unfortunately depops customer service team is terrible, I have sent 3 emails within the 34hour period yet I am yet to receive a reply or even an acknowledgment of my email. App is great when you’re on it but their rules are intense and quite frankly, they’re ridiculous. A suspension for using hashtags? Stupid. A lot of people use hashtags but I don’t see them getting suspended so I would love an explanation of that. There are far more greater problems within the depop community than using hashtags. But apparently they only focus on this small petty issue. I would love for an email back depop about this situation as I do believe you are ignoring me, which is highly unprofessional and rude.

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I’ve sold a few things and bought things really easily, however it’s easy to get scammed and I contacted Depop and weren’t the best help still dealing with the purchase. My messages don’t always send and I’ve updated and deleted and downloaded the app multiple times however doesn’t fix the issue. Super easy to use just has its downsides. I would like to see a few improvements like another way to contact sellers like having the option to email or message via phone number or even with the messages having something were you can tell if the seller has seen it and if your message has been delivered also being able to upload photos or send customers photos I’ve had multiple customers asking for more photos but not being able to send them privately or upload more. Even if there’s a verification thing showing that the seller if 100% not a scam I know you can look through their reviews but I’ve purchased from people before who have sold many things and have no reviews I think there should be a depop approve section.

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Nice and fun lil app but still new so definitely still a work in progress and generally more trend based. Having sold items on many online platforms depop isn’t bad! I only started mid last year and it is slow and steady. While it does cost $$$ to run the app, it is slightly pricier considering there is no buyer or seller support strictly offered by depop. So in turn, each item you sell will incur a 13% fee (10% depop, %3~ paypal). The Australian version of the app doesn’t allow you to add the brand unlike sellers from the US which I’ve seen. Also not as many offers by depop are available to Australians. Regarding the customers, I’ve found my ‘trendier’ items sell more. A lot of no responses/time wasters which is usual - I just learn to forget and move on. Depop buyers usually prefer to negotiate, not all though! If you are a buyer make sure to ask for details or any imperfections of the item so you are aware before purchasing. As depop doesn’t really provide any description/condition prompts, more sellers should make the habit of listing the accurate condition and imperfections so it is easier for everyone. I try to factor in the selling fees to the item cost but it doesn’t always go well! Generally pretty glitchy. Sometimes red notifications will appear when you have already seen them ages ago. Would be great if Australian users could be charged in AUD eventually. Search and sort function would be good in depop stores.

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I had gone into depop, originally, with the highest expectations that I would find a really amazing platform with like minded people and a support team helping me all the way. Not quite. Not only does depop charge 10% of the total (shipping included meaning you are often going into your profit just to ship the item), but they only do it through PayPal meaning that you get another 3-4% deducted from that aswelll. And then one might think to increase the cost of the item or tax, however remember these percentages only increase with the price. For example for a $27 sale I would get $1 off from PayPal and $2.7 off depop, totally $3.7 plus the $12 shipping fee meaning I’m making less than $12!! Not to mention this is all if you do get customers as depop only promotes the same users and often at times features already sold products, you are unlikely to have a lot of traffic. STICK TO EBAY.