Denver Post

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This has to be one of the worst designed and built apps around. If you leave the app (to perhaps fact check something on the web) when you return to it the app must reload so you must wait. The settings imply that it keeps, several days worth of content on the iPad so why I need to wait is confusing. My Kindle app doesn't do that and you'd think these were close to being the same. Then there is the continual dance the app takes me through to verify my credentials. It asks for my credentials more frequently than Apple and it still doesn't use Touch ID. I assume since it is good enough for banks, Apple and everyone else that it would be good enough for this app. Oh yeah the app periodically forgets that I entered my credentials. Not sure why but I get asked to enter them, the screen changes to the login screen and then it realizes it really didn't need the credentials and flips back to what I was reading. Also there is the backend at the newspaper. I can't tell you how many times it has gone out and I've been unable to access the paper but I can tell you it happens way more than it should. Obviously this is all because the DP couldn't really care about the experience. If we want it we must suffer through this app. What a shame.

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I have been struggling with this lousy app for many years. While every other publication I read has changed their older apps for upgraded or completely new versions, the poor old Denver Post continues to offer it’s remaining customers this piece of ancient crap that was obsolete about ten years ago. I have had enough. Constant crashes and the ridiculous necessity to continuously log in almost daily have been extremely frustrating. The final insult was The Post’s inability to keep this creaky old piece of junk compatible with the latest version of my phone’s op system. I now receive an SSL error upon attempts to log in. Fortunately my current subscription will expire soon giving me the opportunity to end my life long relationship with what once was the premier newspaper in Colorado.

Looking at the previous comments I knew it could be a difficult app but decided to wing it and see. The app is indeed flexible and has improved somewhat over the previous versions. The Denver Post has made changes per the customers and it is for the better. It does take a moment to load but only a matter of seconds. This keeps the app light on memory and it isn't there sucking up resources 24/8. It is best to imagine that this is a bit like a paper. You get some stories for the day but not all the stories. If you read it regularly you will be informed. There is now a means for posting stories to social media. It is not all the social media but who needs thirty icons representing all social media. Interestingly some of the links to stories will side step you onto a browser where the whole internet is ready and waiting. So long story short. This is a simple but well rounded, flexible app that also happens to be light weight.

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The app is mediocre at best, but customer service is the real problem. Want the app to serve any actual purpose? You need to have a subscription which you sign up for through a bad web portal. Fine. Need to change/cancel your subscription? You have to call them and wait 15 min + on hold before speaking with someone who is unhelpful at best. This included a long interrogation to verify my identity. After all this, I’m told “Our system is updating so I can’t make that change now”. The entire process seemed intentionally obstructionist and was worse than trying to quit the gym/cable company/etc.

This is a great app for news. Simple yet has most of what I need. (only needs weather for the week and I'd be set) It doesn't bog down my phone like a lot of the other apps do. Don't understand why a lot reviews are so low. Size of font fine and feature to navigate help me to only read what I am want to look at.