Delectable - Scan & Rate Wine

Hi there, Thank you for taking the time to share a review of Delectable. So glad you are enjoying the app. We look forward to more great posts! Always glad to hear comments and feedback at support@delectable.com. Cheers! Maria

We take privacy of your data very seriously. We do not collect any personal data, other than your email, which is required to set up an account, and we certainly do not post that publicly. We are happy to address any of your concerns directly as well. Please send us an email at support@delectable.com and we will get back to you promptly. The reviews you post on Delectable are searchable in the same way that is true of any content you post on an open account on other social media platforms such as Facebook or Instagram. Giving you controls over your posts is important to us, which is why you can make any review/rating private at any time: 1) If you are posting your comment about a wine, make it private by tapping the padlock icon before pressing "Submit". The padlock icon will lock, become red and include the message that your wine is "Private to you". This means that your comment, including any review and rating, will only be visible to you in your profile. It will not appear publicly anywhere on Delectable. Please note also that if the padlock has been selected when you post one review, then the padlock button also remains selected for your next wine. In other words, choose to make a wine review private once and all posts will be private thereafter unless you actively choose to make a post public. 2) If you posted a wine publicly, it's certainly not too late to make it private, should you prefer: go to your profile, navigate to the wine you want to make private, tap the ellipsis button to pull up the menu, select Edit and then Make Private. As before, your review/rating will only be visible to you in your profile and will not appear publicly anywhere on Delectable. We are of course happy to help if for any reason these approaches to make your reviews/ratings completely private aren't satisfactory. Please feel free to reach out to us and we will take care of it in any way possible. Thank you for using Delectable.

Hi there, Thank you for taking the time to share a review of Delectable and pass on your helpful feedback. When uploading a photo to create an entry you can always reject the automatic match that is generated if it is incorrect and either have the label identified by our team or search for it manually. As labels for different vintages or wines of the same producer are often identical, save one digit or word, it can be tricky to distinguish. We are working hard at onboarding more retailers to bring you more choices, and in the meantime check out shopbanquet.com for great results from top, trusted retailers. Always glad to hear comments and feedback at support@delectable.com. Cheers! Maria

Updated Response--- Hi again, thanks for following up. Once you take a photo and confirm yes when asked, "Is this correct?" the wine appears in your profile, but isn't fully added or searchable within your wines. This feature is set up this way so you can take several photos in succession (say while shopping) if you want to compare notes, scores, etc, but not actually add those wines to your profile. To "completely publish your post" you have to click "Add Your Rating", even if you don't want to add a score or tasting note. Simply leave the comment box blank and click "Submit". This will add the wine to your profile and allow it to be searched within your wines. Please reach out to support@delectable.com with any questions or account details so we can better assist you. Best, Maria Hi there, thank you for taking the time to share a review of Delectable and offer your feedback. As long as you've completely published the post you will still see it in your wines. On your profile, click on the number of wines listed in your profile to bring up a complete list. Here you can search through all of your posts, even if there is no rating or review. As always, feel free to reach out to support@delectable.com with any questions or suggestions. Cheers, Maria

We believe Delectable is the best way of remembering the wines you've tried. If you're having any trouble with searching for wines you've uploaded and rating, let us know and we'll help you from support@delectable.com. Cheers! Julia