Deer Valley Direct

We’ve been coming to Black Diamond Lodge for Christmas for the last 7 years. We always enjoyed the complementary transit but now it’s so much better. The app is just so convenient, and you can even see your driver on the map when he’s heading to you. What an improvement.

Really enjoyed the ease of getting around with the app. In the past I had to call the front desk for a ride even if I was already out on main st, but now I can use the app, very convenient.

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We have spent our entire vacation cold, waiting, and covered in snow. We’ve been coming to Deer Valley for over 10 years. We’ve enjoyed scheduling pickups and having great transportation experiences. This week has been so bad we finally started asking questions. Deer Valley was bought by private equity in Colorado. They brought “the app”. This apps purpose is to force shared shuttle bus rides and measure every moment of time worked by the Escalade drivers. The app lacks: 1). Ability to schedule. 2). Driver contact mechanism. 3). Time estimates are very poor. Though it says 2 min, you can wait up to 40 minutes. 4). All Snow Park pickups are now shuttles. They don’t have enough room and people are literally arguing over who is first. We are so tired of being cold and waiting! Get ready to just give up and call Uber. This app is aweful.

This app really added to my enjoyment of Deer Valley. The app is easy and simple. It made getting around DV so much easier. From the lodge to the slops to dinner. Only way to get around while in town.

Super easy to use and keeps you updated on when the driver will arrive. Very helpful!