Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
4.8
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
"Welcome to the new and improved Deek's Pizza Rewards App! Our app lets you order delicious pizza, wings, breadsticks, and more for pickup or delivery. Earn points, redeem available rewards of your choice for free menu items and your favorite Deek's merch. About Deek's Pizza Rewards: - Earn points and redeem rewards online. - Earn points automatically on our app when ordering on the app for both pick up and delivery. - Enjoy exclusive offers for app users. - Find a restaurant near you, get directions, call us, view store hours. - We’ll never forget your birthday. - Invite friends and we’ll show you even more love."
![How to measure customer sentiment for app reviews [7 metrics]](https://cdn.appfollow.io/blog/static/appfollow_1335e02d-b0b3-49f7-9eb6-94171dc7e379.jpg)
