Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
3.5
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
DealerRater’s mobile app, designed exclusively for use by employees of DealerRater Certified Dealers, will allow you to connect with your customers faster than ever. We’ve packed powerful features into a small package to help you easily connect and communicate with customers, snap and send LotShot photos, and manage and edit your DealerRater profile - all of which drives more sales and service business for you and your dealership. ACTIVITIES AND CONNECTIONS Take ownership of your customer connections by responding in real-time as soon as you receive a lead. Get alerts whenever someone leaves a review for your dealership, tags you in a new review or connects with an employee at your dealership. RESPOND TO REVIEWS View and manage your reviews from DealerRater, Google, Facebook, and Cars.com, all from one easy-to-use dashboard. EARN NEW REVIEWS WITH LOTSHOT Snap a photo of your happy customer taking delivery of their car, then enter their contact information and hit send to text or email them the photo - it’s that easy! Once the review is written, the customer’s photo appears publicly alongside the review so prospects can see for themselves what a great experience you provide! MANAGE AND EDIT PROFILE View and edit your profile directly within the app. Showcase your experience, specialties, hobbies, and more to help prospects connect with you and ask for you by name in the showroom!
