Dayforce

I can check my schedule from anywhere at any time. I used to have to be at work or call during business hours to get my schedule. I also like that I can check it on my lunch break from to see exactly when I clocked out if I forgot to notice at the time. And I no longer have to sift through a stack of schedule requests to see if my has been approved or denied yet. The only reason I took off a star is that If I clock in a second before or after my start time (say 8:59:59 or 9:00:01 if my start time is 9:00:00, I get a message that I am either too early or late. So it’s virtually impossible to punch in without a digital scolding. The time clock doesn’t show seconds so you can’t even try to time your fingerprint verification to the second. It’s not like we get in trouble for it but it’s sorta annoying and completely defeats the purpose of the notification. Seems like a pretty dumb oversight on the part of the people who made it.

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We’ve have been using this app to clock in, clock out, and do a labor transfer in order to be compensated under the correct pay. The first of many infuriating problems with this app is that this app is really inconsistent and unreliable when you wanna do anything with your time clock. Whenever I or any of my colleagues want to clock in, clock out, start or end our lunch, or even labor transfer we are 95 percent sure that we are going to be hit with an error. What frustrates me even more is that the app doesn’t even tell what the problem is instead it just says “An unknown error has occurred” this frustrates me so much because even the app doesn’t know why our time clock interactions isn’t going through. Another major flaw is the labor transfers and the timesheets. My job especially, in my position, we must transfer between two different pay rates and looking at the time sheet it doesn’t even say our transfers went through. So either the timesheet or the labor transfer is not working properly and this may affect my pay. At this point I do not recommend this app. The desktop version is better than this and the desktop version doesn’t hit you with errors and works all the time. I’ve completely stopped using the features the app was made for since it doesn’t work and just use it to look at my schedule and that’s it.

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Our company recently changed from Paycom to Ceridian. I use this app regularly to clock in/ out. I’m not impressed. Simple things that were easy with Paycom are lacking here. For example, when I have authorized time off, whether it be vacation or holiday pay, it does not total the same hours into my weekly totals. I have to factor those hours in on my own. Additionally, in Paycom, my weeks were separated by pay periods with two week total hours added and shown. Not the case with this app. As a part time employee, I have to go back and add authorized time off hours on my own. Doesn’t seem like it would be so hard to make these changes in a system. This would save me precious time as an employee. Separate the weeks per pay period in the app. Factor in all hours ( vacation, sick, holiday) into weekly totals. This was all done with ease in Paycom. I shouldn’t have to log onto my my computer to view these totals. Defeats the purpose of an app. Finally, move the tab where you log-out in the app. It is at the bottom of the options, which is blocked by pop-up confirming clock- out. Again, a very simple fix. Wish we could go back to Paycom!

The app gets the job done, but it’s nothing special. If someone were to offer a shift, you get a message to your inbox to notify you and also it gets posted onto your calendar, but the message doesn’t go away even after you’ve already viewed it on the calendar or even if someone has already taken the shift. It’s just a redundant little feature that’s annoying. Also, even if you opt into notifications, you don’t get a banner alert on your phone if someone puts up a shift. If you’re looking to pick up a shift, you kinda just have to check in every time multiple times a day to make sure you catch a shift trade. The app has a myriad of little annoying features that make me think the creators probably don’t use it themselves. But again, I guess it gets the job done.

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The good of Dayforce is having the upcoming schedule so available and not subject to transcription errors on my part. The bad is that my employers are “locked into” what the app tells them with little reason to go to the trouble of attempting to override the schedule provided. It rather also provides the excuse for not doing so, as Dayforce can and can’t do this. For example, I only want 20 hours, if I do get 20, it is spread over 4 days, sometimes more, in tiny time blocks. That breaks up the week too much, and the whole point of asking for fewer hours is more time for other activities and interests, whatever they may be. Apparently, the needs of Dayforce, do not allow for this configuration. Also, scheduling time off has to be set far in advance. This can be difficult with so many variables to factor in. My managers are really good about this, but trying to tie down dates so far in advance is often awkward. It’s not just Dayforce, I realize, since I see the same patterns in other family members difficulties in the same area. Thank you.