Daily Herald E-edition

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Upgrade? I Would call it more of a downgrade. It Crashes all of the time!! Often times the most updated paper is yesterday's issue not the current issue. I have news for you Daily Herald, yesterday's news is old news. The only thing good about the new app is that you can print from it; otherwise, it was a major step backwards. It doesn't look / feel like a paper, and personally, I liked how the old version did. The ONLY modification that was needed on the old app was to enable printing, otherwise it was just fine. Oh, and did I mention it crashes ALL OF THE TIME??!! Get it together Daily Herald!! Read your reviews, and fix the app!

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There was nothing wrong with the old app as far as I was concerned. Now I can't think of anything I remotely like. It sometimes takes over an hour to download and even if it says it downloaded when you try to open offline it's unavailable. I don't like that you can't read it by section. I have yet to read one paper without getting booted out at least once. Some sections repeat 3 or 4 times before you can get to the next section. Most pictures have horizontal lines through them and you can't make them out. Newspaper circulation seems to be dwindling and this doesn't seem to help. Please please please fix it!!

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Since the redo of the DH app, I have not been able to get in to read the paper that I subscribe to. Since I travel to see family now instead of business, it would be nice to be able to read what is going on at home. It keeps asking for an email address and password that I never had to set up before and never was asked to set up. On top of that it does not allow you to set up and load in. Who ever designed this new update should be shown the door and to find someone who can properly design something that works.

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I am disabled, and cannot read the print edition. You’re continued “ updates “ make the paper ridiculously more difficult to navigate after each revision. Besides constant crashing, my frustration and patience is at wit’s end. If your readers opinions are important to you, then fire the current people masquerading as IT specialists and get this app back working properly. I will be one of the Herald’s lost subscribers if this is not corrected. Hoping this will not fall on deaf ears. # FIX IT

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I've been reading the Daily Herald on-line every day for the past two years. Although the old app needed a little cleaning up, the entirely new version is riddled with bugs, links that don't work and a new user interface that is much more clunky and non-intuitive than it was before. A few changes would have been in order but this new version is a mess! Hope you're working on this or viewership will dramatically drop!