Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
“CTM Buddy” is a personalized Mobile App that allows you to enquire your CTM mobile account status and services at anytime, anywhere. Key Features: - Usage Checking for Mobile / Mobile Data / CTM Wi-Fi with your phone anytime - Bill checking and payment - Access to CTM Bonus Points Scheme, enquire Bonus Points record, expiry date, gift items and gift redemption - Online Applications (including Mobile, Internet, Data Roaming Service, etc.) - "Ticket Easy" for customer to check ticket status of CTM shops, draw ticket and view ticket status - CTM Wi-Fi Auto setting, resend or reset password and Wi-Fi Hotspots with map - Phone and Equipment Maintenance Status Enquiry - Enquiry on IDD, Local Phone Numbers and Data Roaming Service detailed information - Location of CTM shops - Shortcut to follow CTM Social Media Platforms - CTM promotion message. The following designated functions and information only applicable to CTM customers who have activated their account through “CTM Buddy”: - Usage Checking and QR Code Bill Payment (postpaid customers) or remaining usage and expiry date (prepaid customers) - Online Applications - CTM Membership Checking / Rewards Service - CTM Wi-Fi Resend and Reset Password